You can place your order directly through our website. Simply select your preferred product, choose the appropriate size and quantity, add it to your cart, and complete the checkout process with your delivery information.

Yes. We offer Cash on Delivery (COD) for eligible orders across Bangladesh. You can pay when your order is delivered to you.

Yes. Where the courier service allows it, we encourage customers to check their order in front of the delivery person before making payment.

Orders inside Dhaka are generally delivered within 1–3 working days, while deliveries outside Dhaka usually take 3–5 working days. Delivery times may vary depending on location and courier conditions.

You can find the size chart on the relevant product page. We recommend comparing the measurements with your child’s current clothing before placing an order. If you need help choosing a size, our customer support team will be happy to assist you.

Please contact our customer support team as soon as possible after receiving your order. Keep the product, packaging, and order details intact while we review the issue and guide you through the exchange process.

We offer an exchange facility for eligible products. Products generally need to be unused, unworn, unwashed, and in their original condition. Please review our Refund & Returns Policy for complete details.

Yes. BabyLo delivers products across Bangladesh, including Dhaka and other districts. Delivery charges and estimated delivery times may vary depending on your location.